1. What materials are your cups and decor items made from?
Products are made from a variety of materials, including ceramic, porcelain, glass, resin, wood, and metal. Specific materials are listed on each product page.
2. Are the mugs microwave and dishwasher safe?
Many mugs are microwave and dishwasher safe. Please refer to the individual product descriptions for care instructions, as some handcrafted or metallic designs may require hand washing.
3. Do the decorative pieces require assembly?
Most decorative items are ready to use right out of the box. If any light assembly is needed, it will be clearly noted and instructions will be included.
4. Are the colors and patterns exactly as shown online?
Due to lighting and screen settings, slight variations may occur. For handcrafted items, minor differences in color or texture are part of their unique charm.
5. Are your items suitable for gifting?
Yes. Many products are packaged in aesthetically pleasing boxes, making them perfect for gifting. Check the product page for gift-ready labeling.
6. Do you offer sets or bundles?
Yes, some mugs and decor items are available in curated sets or bundles. These can be found in the “Sets” or “Gift Ideas” section of the website.
7. Are the decorative items safe for outdoor use?
Unless stated otherwise, most items are designed for indoor use. Exposure to direct sunlight, moisture, or extreme temperatures may cause damage.
8. How should I clean and maintain these products?
Most ceramic and glass items can be cleaned with mild soap and water. Avoid harsh chemicals. For delicate or painted surfaces, hand washing is recommended.
9. Are your products made using eco-friendly materials?
Some items are crafted with sustainable or recyclable materials. Look for the “eco-friendly” tag on applicable products.
10. Can I request a custom design or personalization?
Currently, custom or personalized orders are only available on select items. Availability will be noted on the product page if offered.
